Guarantee Policy

All reservations must be guaranteed with 50% of deposit payment at the date of the start of your stay, unless otherwise specified.



For a period of deposit payment is a maximum of 2x24 hours before the D-day (except for bookings on that day).



For the period of payment of the deposit ordered on D-day is 2 hours after the order is made.



Payment can be made through the following account :

MELGA SARANA REALTI

Bank Mandiri KCP Jkt Krekot

Account Number : 1190-007-785-858



Please send proof of transaction to the following number 08111738000 or reservation@joylive.id



Cancellation Policy

Non Refundable



Check in Policy

The room is available from 14:00. Unless otherwise specified.



Check out Policy

The room must be vacated by 12:00 at the latest. Unless otherwise specified.



Children Policy

Accommodation and breakfast are free for 2 children under 5 years sharing parents' room. From 5 to 12 years: accommodation is free, 50% discount on breakfast.

- Non Refundable