Guest Responsibility
Guests are responsible for their own safety and belongings throughout their stay. While we provide in-room safes, please handle your valuables with care. Any damage to property will incur additional charges.

Children Policy
Children are welcome with prior arrangement. Parents are responsible for their conduct and any damages

- Guest reservation requires a deposit of 30% of the total price.
- Guest cancellations :
100% deposit refund for cancellation 31 days before event.
50% deposit refund for cancellation 7 days before event.
If cancel within 6 days of arrival, the deposit is non-refundable.
All cancellations must be submitted in writing via email to reservations@balipalms.com.
A cancellation will only be considered valid upon confirmation from the Bali Palms team.
- The balance of the payment should be paid on arrival.