Payment Policy
• We require a deposit of at least 50% of the total amount due to confirm the booking.
A booking is only confirmed once the deposit amount has reached our bank account or
we have been notified by our credit card processor that payment has been received,
and we have responded to you via email that your booking is confirmed which we shall
normally do within 24 hours of having received notice.
• Payment of the final outstanding amount due is required on your arrival.
By making payment you are agreeing to confirm
To secure your booking, a deposit is required at the time of reservation.
Please note:
• All deposits are non-refundable.
• In the event of cancellation, the deposited amount will not be refunded to the original payment method.
• Instead, the full deposit will be converted into a store credit.
• This credit may be applied toward a future booking.
• Credits must be used within 24 months from the original booking date.
• Credits are non-transferable and have no cash value.
By confirming your booking, you acknowledge and agree to this cancellation policy.
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