- It is not allowed to hold parties and make noise that can disturb the surrounding residents.
- Maximum capacity per room is 2 adults + 1 child under 10 years old
- Children over 10 years old are considered adults

- For direct bookings we require a DP of 50% of the total invoice. DP must be paid after the guest receives the booking invoice. Reservations will be automatically deleted if we do not receive the DP.
- We cannot block the property if there is no definite date.
- All types of payments are non-refundable. However, we understand that plans can change. As such, we offer the flexibility to reschedule your booking.
- Reschedule can be made a maximum of 2x depending on availability and please inform us no later than 5 days before arrival.
- Reschedule cannot be accepted if less than 24 hours before check-in.

BANK DETAILS:
Account Number : 1319330339
Account Name : PT ROYAL MANGO RESORT
Bank Name : Bank Negara Indonesia (BNI)
Branch Name : BNI KCP Simpang Siur
Swift Code : BNINIDJA