Payment Policy
• We require a deposit of at least 50% of the total amount due to confirm the booking. A booking is only confirmed once the deposit amount has reached our bank account or we have been notified by our credit card processor that payment has been received, and we have responded to you via email that your booking is confirmed which we shall normally do within 24 hours of having received notice.
• Payment of the final outstanding amount due is required 30 days prior to the date of your arrival. We will send you a final payment reminder prior to this date. Once payment has been made, we will provide you with all the final details for your stay. A guest’s booking is at risk if the guest fails to make payment within 5 working days of having been sent the final payment request.
By making payment you are agreeing to confirm
STANDARD CANCELLATION POLICY
For guest cancellations more than 30 days prior to arrival we will waive the obligation to pay the second payment (50% of the total amount).
For guest cancellations within 30 days of arrival, payments are non-refundable.
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