1. Guests are required to show a photo identification and credit card upon check-in.

2. All special requests are subject to availability. Additional charges may apply and must be confirmed by email.

3. 100% of total reservation amount is required to confirm the booking.

4. RIMBA by Hari Indah is non-smoking property, however we have a designated smoking area. All rooms are strictly NO-smoking.

1. Reservations can be cancelled free of charge before 14 days prior to the intended check-in date.

2. Reservations can be modified free of charge before 14 days prior to the intended check-in date.

3. Cancellations or amendments within 14 days of arrival or early departures are subject to a cancellation penalty equal to 100% of the total cost. No refund will be given for no-show.

4. Every refund process will be completed between 05 - 14 business days, it will be refunded in Indonesian Rupiah and it'll be subject to 10% administration fee.

5. Hotel reserves the right to cancel or modify reservations where it appears that a customer has engaged in fraud or inappropriate activity or under circumstances where it appears that reservation contain or resulted from a mistake or error.