Volcano Loft

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موقع الاتصال
Volcano Loft

Singakerta, Ubud, Gianyar Regency, Bali 80571, Kabupaten Gianyar, Bali, 80571, Indonesia

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Volcano Loft

Singakerta, Ubud, Gianyar Regency, Bali 80571, Kabupaten Gianyar, Bali, 80571, Indonesia

  • Wifi
  • Parking
  • Cleaning Services
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Payment Policy
We require a deposit of at least 50% to confirm the booking. A booking is only confirmed once the deposit has reached our bank account or we are notified by our credit card processor that payment has been received, and we have confirmed back to you via email which we shall normally do within 24 hours.

Payment of the outstanding amount is required 30 days before arrival. We will send you a reminder prior to this date. Once payment has been made, we will provide you with the final details for your stay. A guest’s booking is at risk if we have not received payment within 5 days of the final payment request.

By making payment you agree to comply with our standard terms and conditions as stated on our website - https://secludedbalivillas.com/terms-and-conditions/

For guest cancellations requests more than 60 days before the check-in date in low and mid and high season, and 90 days before the check-in date in peak season, we will refund the full deposit amount (50% of the total amount) in the currency received (either USD or IDR), less a IDR 1,000,000 / USD 60 administration fee (dependent on currency originally paid), and less any relevant bank charges.

For guest cancellations more than 30 days prior to arrival we will waive the obligation to pay the second payment (50% of the total amount).

For guest cancellations within 30 days of arrival, payments are non-refundable unless agreed otherwise by Secluded Bali Villas.

In the event of cancellation by guests, any optional extras, including event fees, banjar payments and extra guest payments, shall be refunded in full, provided that such cancellation is at least 7 days prior to the date of check-in.

If cancellation occurs within 7 days of check-in, then we reserve the right to deduct from any refund, any costs already in good faith incurred, including Banjar fees, and any costs for food and drink and/or decorations.

We recommend that all guests purchase travel insurance to cover any unforeseen emergencies that may affect their stay.

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